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I need help. What should I do?

If you have a support question, email macsupport@logos.com or call 800-875-6467 and ask for Mac Customer Service. If you have a sales question, email sales@logos.com or call 800-875-6467 and ask for Sales.

I can't open preferences. What's wrong?

This may happen if you installed one of the betas. To fix it, you simply need to clear your cache. To do so, follow these three steps: (1) Close Libronix. (2) Go to Places > [Username] > Library > Caches > Libronix DLS and delete the contents. (3) Restart Libronix.

It's asking me for a serial number, but I don't have one. What should I do?

If you purchased the engine-only crossgrade, you do not need a serial number. Simply hit cancel to bypass the serial number prompt screen.

How do I type in Greek and Hebrew?

We recommend using the Tyndale Unicode Font Kit, which uses OS X's built-in multi-language support.

I just purchased a downloadable book. Where do I put the book file?

Resource files belong in Macintosh HD/Library/Application Support/Libronix DLS/Resources on the startup volume.

How do I type in Greek and Hebrew?

We recommend using the Tyndale Unicode Font Kit, which uses OS X's built-in multi-language support.

I just purchased a downloadable book. Where do I put the book file?

Resource files belong in Macintosh HD/Library/Application Support/Libronix DLS/Resources on the startup volume.

What is the Logos Bible Software for Mac engine?

Logos Bible Software for Mac, like the Windows version, is composed of two main parts: the engine (i.e., the Libronix Digital Library System) and digital books. The five Mac base packages include both the Mac engine and various collections of digital books. If you already have one of our Windows base packages, all you need to start using your books with our Mac software is the Mac engine, which can be purchased for $59.95.

If I buy one of the five Mac base packages, do I also need to purchase the Mac engine?

No. The five Mac base packages all include the Mac engine.

Why are you charging for the Mac engine?

We are charging a small crossgrade fee for the Mac engine to help offset some of the huge developmental costs to build Logos Bible Software native for Mac from the ground up.

Can I get the Mac engine for free?

Yes. If you buy one of our five Mac base packages, the Mac engine will be included at no additional cost.

If I crossgrade from the Windows version to the Mac version, will I still be able to use the Windows version?

Absolutely. As long as you are using the software, and it is installed on up to two of your personal machines, you may install and use both the Windows version and the Mac version at the same time. In fact, the DVD containing the Mac software can be used to set up Logos Bible Software on both platforms.

Do you have a comparison chart of the Mac base packages like you do with the Windows packages?

Not yet. We'll try to get one put together soon. But the contents of the Windows base packages are identical with the contents of the Mac base packages, with the exception of the syntax clause display resources and some of the addin functionality. When it comes to digital books, the Windows comparison chart should be a fairly reliable guide for Mac base packages as well.

What are the differences between Scholar's Library for Mac and Scholar's Library for Windows?

In terms of licenses, there are no differences. The licenses that you get when you buy a Mac base package are identical to the licenses you get when you buy the same base package for Windows (including all the licenses to resources, addins, datasets, etc.).

In terms of usable resources, however, some do not yet work on the Mac version, most notably the three syntax clause display resources. Since you still get the licenses to these resources, you can use them on the Windows version if you want, or you can use them on the Mac version once we add support for them.

In terms of addins and functionality, Logos Bible Software for Mac lacks some of the features of Logos Bible Software for Windows. You can see a fairly exhaustive list of features on the Mac engine page.

I have a Windows base package, and I'd like to upgrade to a higher Mac base package. How can I do that?

We don't currently support upgrading your base package across platforms. You will need to upgrade from a Windows base package to a higher Windows base package and then purchase the Mac engine.

I don't have a Windows base package, but I do have other Logos resources. Can I purchase the Mac engine, or do I have to purchase a Mac base package?

We recommend that everyone who doesn't own a base package purchase one of our new Mac base packages. This will guarantee that you have the best set of resources for using Logos Bible Software for Mac. However, those who don't own a base package may purchase the engine-only crossgrade.

I'm not a Logos user yet, but I want to purchase a Pre-Pub. Will it include the Mac engine, or will I have to buy that separately?

The only way to get the Mac engine is to buy one of our five Mac base packages, or buy the engine-only crossgrade. None of our other products include the Mac engine.

Can I add on other books and collections?

Absolutely. Almost all of our books and collections will work with Logos Bible Software for Mac. See the Mac disclaimer page for details about which resources do not yet work on the Mac version.

Can the Mac version do ________?

You can see a fairly exhaustive list of features on the Mac engine page. We'll be adding additional features to an updated version of the engine. To share your feedback on features you'd like to see implemented, send an email to macfeedback@logos.com.

Will _______ resource work on the Mac version?

Nearly all resources will work on Logos Bible Software for Mac. The exceptions are the three syntax clause display resources, audio and video resources, PBB resources, old LLS resources (most of which have been updated to the new Libronix format), and old PDF resources.

I've used the Windows version for years. Will it be difficult to learn how to use the Mac version?

The Mac version will feel very similar to the Windows version. The transition from the Windows version to the Mac version should be very easy for most users.

What are the minimum system requirements for Logos Bible Software for Mac version 1?

  • 800MHz PowerPC processor (Intel processor recommended)
  • 256 MB RAM (512 MB recommended)
  • OS X 10.4.11 or higher (10.5.7 recommended)
  • DVD drive
  • 21 MB hard drive space (up to 4 GB recommended for book files)
  • 1024 x 768 display
  • Safari 4 required

I found a bug. How should I report it?

Please send an email to macfeedback@logos.com or report it in our Mac forum.

Have more questions? Email macsupport@logos.com or call 800-875-6467 and ask for Mac Customer Service.

For additional answers to frequently asked questions, see the Mac Beta FAQs.